The Universal Intuitive Interface
By: Sam Vaknin
The history of technology is the history of interfaces - their
successes and failures. The GUI (the Graphic User Interface) -
which replaced cumbersome and unwieldy text-based interfaces
(DOS) - became an integral part of the astounding success of
the PC.
Yet, all computer interfaces hitherto share the same growth-
stunting problems. They are:
(a) Non-transparency - the workings of the hardware and
software (the "plumbing") show through
(b) Non-ubiquity - the interface is connected to a specific
machine and, thus, is non-transportable
(c) Lack of friendliness (i.e., the interfaces require
specific knowledge and specific sequences of specific
commands).
Even the most "user-friendly" interface is way too complicated
for the typical user. The average PC is hundreds of times more
complicated than your average TV. Even the VCR - far less
complex than the PC - is a challenge. How many people use the
full range of a VCR's options?
The ultimate interface, in my view, should be:
(a) Self-assembling - it should reconstruct itself, from time
to time, fluidly
(b) Self-recursive - it should be able to observe and analyze
its own behavior
(c) Learning-capable - it should learn from its experience
(d) Self-modifying - it should modify itself according to its
accumulated experience
(e) History-recording
It must possess a "picture of the world" (a-la artificial
intelligence) - preferably including itself, the user, and
their cumulative interactions.
It must regard all other "intelligent" machines in its
"world" (the user being only one of them) as its "clients".
It must, therefore, be able to communicate with them in a
natural language.
Its universe must be seamless (e.g., the physical or even
system location of files or hardware or software or applets or
servers or communication lines or information and so on - will
be irrelevant).
It will probably be peer-orientated (no hierarchy).
I call it "the intuitive universal interface".
The new media technologies were designed by engineers and
programmers - not by marketing people and users. The interface
of the future will reflect the needs, wishes, limitations, and
skills of users. This is a revolutionary shift and a natural
outcome of the takeover of the Internet by governments and
bottom line orientated corporations. The interface of the
future will seek to enhance usage and enrich the user's
experience - not to win technological beauty contest. It is a
welcome transition - and long overdue.
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